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Press Releases

Health Insurance Marketplace Open Enrollment Ends

For Immediate Release:
Tuesday, April 1, 2014

Health Insurance Marketplace Open Enrollment Ends
Opportunity to Finish Enrollment Process Available to Those Who Started

CHICAGO – Uninsured Illinois residents who tried to apply for coverage online, on the phone, or with in-person assistance during the Marketplace Open Enrollment period, but ran into issues that prevented them from getting enrolled by March 31st have until April 15th to enroll for health coverage. Residents can visit the website to see if they qualify for the extra time to complete their applications.

“Our team is doing everything it can to help people complete the enrollment process,” Jennifer Koehler, Executive Director for Get Covered Illinois, said. “All of the Get Covered Illinois resources available before March 31st are still available – online, by telephone and in-person to help uninsured residents get covered. We encourage qualified residents to make finishing their enrollment a priority and complete the process as soon as possible. We are here to help.”

Nationally, the surge in the final days of open enrollment has led to more than seven million Americans enrolling before the deadline. Illinois enrollment numbers are not yet available but the website experienced very high volume in recent weeks, as many Illinois residents actively engaged in the enrollment process. On Monday, the site surpassed two million visitors since Oct. 1st, with half that amount coming in the last six weeks. More than 100,000 people visited the state site on Monday. The GCI Help Desk was also busy, fielding more than 54,000 calls from consumers last week.

More than 333,000 Illinois residents have signed up for health coverage under the Affordable Care Act (ACA), according to federal and state figures. A total of 113,733 had purchased a plan through the Marketplace as of the end of February; an additional 220,000 have enrolled in expanded Medicaid under the ACA. GCI is on pace to meet the state-level enrollment estimate of 143,000 for the Marketplace established last September by the US Department of Health and Human Services (from national Congressional Budget Office estimates). GCI expects to receive March enrollment numbers from HHS in the next few weeks.

Get Covered Illinois is urging health care consumers who qualify to take advantage of the assistance that is being offered via the web, over the phone and in-person through hundreds of community partners statewide >>

  • Visit our website at (includes a Spanish-language version).
  • Call the Get Covered Illinois Help Desk at 866-311-1119.
  • Meet in person with a specially trained “navigator” who can help you understand your options and help you even enroll at one of the hundreds of partner sites across the state. There are more than 1,500 navigators throughout the state that can be located by visiting the website and entering your zip code or through calling the Help Desk.

Follow Get Covered Illinois on >>

Twitter: @CoveredIllinois
Hashtags: #GetCoveredIllinois #Road2Coverage #GCISuccess